At Obsidian Coffee, your privacy is a top priority. We are committed to safeguarding the personal information you share with us through our website and ensuring that it is only used in compliance with this Privacy Policy. By using our website, you agree to the terms outlined below.

1. Information We Collect

When you visit or make a purchase from Obsidian Coffee, we collect certain information about you, which may include:

• Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
• Order Information: Information regarding your orders, including product selections, quantities, and prices.
• Website Use Information: IP address, browser type, operating system, device information, and browsing behavior through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including delivery and payment processing.
• To communicate with you regarding your order status, account management, and customer support.
• To send promotional materials, newsletters, or updates about our products, only if you have opted in.
• To improve the overall user experience, personalize content, and analyze website traffic.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in:

• Payment processing
• Order fulfillment and shipping
• Email marketing (if opted in)
• Data analysis and improvement of our services

We ensure that these service providers adhere to privacy practices as stringent as our own.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and enable key functionalities such as remembering your cart items. You can choose to disable cookies through your browser settings, but this may impact the usability of some features on our website.

5. Your Rights

You have the following rights concerning your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccuracies in your information.
• Deletion: You can request the deletion of your personal information, subject to our legal obligations.
• Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

6. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any linked websites.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Obsidian Coffee
Email: support@obsidian-coffee.com
Phone: +1 (626) 975-8304
Address: 525 Randall Ave STE 100 PMB 677 Cheyenne, WY 82001