Processing Time
Orders placed on Obsidian Coffee are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and the size of your order. We offer the following shipping methods:
- Standard Shipping: Estimated delivery in 3-5 business days.
- Express Shipping: Estimated delivery in 1-3 business days.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track your package through the shipping provider’s website.
International Shipping
We currently do not offer international shipping.
Delayed or Lost Shipments
While we strive to ensure timely deliveries, unforeseen circumstances may cause delays. If your order hasn’t arrived within the expected timeframe, please contact us at support@obsidian-coffee.com for assistance.